If you have any questions please feel free to contact us. We will reply within 24 hours.
JEWELRY MAINTENANCE: * If allergy exists,stop wearing.This is a fashion jewelry, not real pure gold/silver * Keep this product out of reach of small children. * Reduce to touch sweat. * Take off the jewelry while bathing,washing. * Avoid the mixing with other jewelry or hard things. * Often clean it. * For example more sweat or bathing ....etc., will affect the color change.
Shipment: We will send products in 4 days after payment confirmed. AliExpress Standard Shipping 15-60 days to most countries. Bulk orders,we can free arrangements FedEx, DHL or UPS.
Feedback: Please don't leave negative(1-2 stars) or netural feedback(3 stars) before contacting with us. Your satisfaction is our target! Giving negative or neutral feedback is a very serious attitude and we make sure that we can solve your problem before leaving a negative feedback. We hope you like our items and enjoy the shopping and also hope you can leave us a positive feedback. Thank you!
Import duty: Taxes and charges are not included in the item price and shipping charges.If in your country need to pay customs duty,it's your honor and responsibility.
Color Mismatch: Differences in color may be caused by some other reasons such as color reflection in the monitor,lighting,background etc.
Returns: We do our best to serve our each customer the best that we can. We will refund you for items returned within 7 days of you receiving them,for Quality problems. A full refund will be given if items are returned in their original condition. Merchandise which is damaged or missing components is not refundable. Buyers are responsible for return shipping with proper packaging. On receiving items,we will refund you immediately. Before returning items,please make sure you get our(the seller's)return address,and write "gift" on the delivery detail sheet.
At BB's Beauty Supply & Boutique our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.